*BAS Remote Support Specialist*

*Department:* BAS
*Reports To:* BAS Operations Manager
*Location:* Remote

Pay: $70K-$80K DOE

*Why Join Us?*

We are a stable, growth-focused organization delivering advanced building automation and energy management solutions to strategic accounts. Our team is built on technical excellence, collaboration, and long-term career development. We offer guaranteed 40-hour work weeks, strong benefits, and clear advancement opportunities within a supportive and forward-thinking environment.

*Role Overview*

The BAS Remote Support Specialist provides high-level remote technical support for building automation systems. This role partners with field teams, vendors, and customers to troubleshoot systems, guide commissioning efforts, and ensure seamless documentation and project turnover.

*Key Responsibilities*

* Assist BAS installation teams, vendors, and customers with technical information and support.
* Remotely train field teams on how to adjust BAS parameters and document commissioning information.
* Verify completeness of EMS project, including commissioning reports, picture documentation, file update, and turn over to BAS PM.
* Maintain strong communication with internal teams and external clients.

*Success Metrics*

* Accurate and timely completion of commissioning documentation.
* Effective remote troubleshooting that reduces field escalations.
* Complete and organized EMS project turnover to BAS PM.
* High responsiveness to internal and external stakeholders.

*Who You Are (Candidate Persona)*

You are a technically strong BAS professional who thrives in a remote environment. You are self-motivated, organized, and capable of working independently while managing multiple responsibilities. You take pride in accuracy, professionalism, and delivering reliable solutions that support both field teams and customers.

*Qualifications & Experience*

*Education and Experience*

* Experience in building automation hardware and software troubleshooting
* Niagara N4 certified preferred
* Working hours are flexible with rotating weekends as needed.
* Self-motivated with the ability to work alone and with little direction in a fast-paced environment while prioritizing multiple responsibilities.
* Strong knowledge of BAS, Energy Management, HVAC, and Lighting methodologies
* Excellent ability to assist in troubleshooting and installing BAS equipment.
* Excellent communication skills including verbal and written communications.
* Friendly, team-oriented attitude and work ethic
* Trustworthiness and ability to maintain confidentiality.
* Strong organizational and time-management skills

*Other Abilities:*

*Skills*

* Write reports and business correspondence
* Effectively present information and respond to questions from internal and external clients
* Calculate and work with figures
* Problem solver
* Adapt to individual and teamwork environment
* Proficiency of Microsoft Office products
* Limited travel may come up, including overnight
* Strong interpersonal skills, achievement oriented, self-motivated, and organized

*Benefits & Growth*

* Guaranteed 40-hour work weeks
* Competitive benefits package
* 401(k) with company match
* Career advancement opportunities
* Stable and supportive team environment

*Equal Opportunity Employer*

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees.

*Apply Now*

If you’re ready to bring your BAS expertise to a high-impact remote support role with stability and long-term growth potential, we encourage you to apply today.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Vision insurance



Application Question(s):
* Do you have BAS Programming experience?

* Do you have your N4 Certification?

Work Location: Remote