Location: Jersey City, NJ
Property Type: Large-scale multifamily residential community (1,100+ units | multiple buildings)
The Area Maintenance Manager is a senior, hands-on leadership role responsible for directing all maintenance operations for a large, multi-building residential community exceeding 1,100 units in Jersey City, NJ. This Area Maintenance Manager role requires a leader who has already operated at similar scale and can immediately oversee people, processes, and complex building systems in a high-demand environment.
This position is not a step-up or training role. The Area Maintenance Manager must bring proven experience leading maintenance teams, managing large-scale multifamily operations, and providing technical oversight for complex residential systems from day one.
Lead, supervise, schedule, and develop on-site maintenance teams supporting a high-density, multi-building residential community
Oversee all day-to-day maintenance operations including work orders, preventive maintenance programs, unit turns, inspections, and emergency response
Provide technical oversight and troubleshooting for complex building systems, including:
HVAC systems (boilers, chillers, cooling towers, heat pumps, rooftop units)
Plumbing systems (domestic water, hot water, waste, and storm systems)
Electrical systems, generators, and emergency power systems
Fire/life safety systems and building automation systems
Ensure compliance with all local, state, and federal safety, housing, and building regulations
Manage vendor relationships, service contracts, and capital repair and preventive maintenance projects
Partner closely with Property Management and Asset Management teams to support resident satisfaction and operational performance
Track KPIs, manage maintenance budgets, control expenses, and support forecasting
Respond to escalated maintenance issues and participate in on-call rotation as required
To be successful in this Area Maintenance Manager role, candidates must demonstrate strength across all three areas below:
People Leadership & Communication
Proven experience leading and holding accountable maintenance teams at scale
Strong communication skills with staff, vendors, residents, and internal stakeholders
Large-Scale Multifamily Experience
Direct responsibility for maintenance operations at a large multifamily residential community (strong preference for 700+ units or equivalent complexity)
Experience operating in fast-paced, high-volume residential environments
Technical Expertise
Strong hands-on knowledge of HVAC, plumbing, electrical, and general building systems
Ability to diagnose complex issues and provide technical guidance and oversight to on-site teams
Candidates lacking depth in any one of these areas are unlikely to be successful in this Area Maintenance Manager role.
8+ years of progressive experience in multifamily maintenance, including supervisory responsibility
Prior experience overseeing maintenance operations at large residential or mixed-use properties
2+ years of hands-on experience troubleshooting and repairing complex HVAC and mechanical systems, including water-source heat pumps and boiler systems.
EPA Universal Certification (required)
Must have or be willing to obtain Fire Safety Manager certificate
Strong organizational, prioritization, and problem-solving skills
Ability to lead in a demanding, resident-focused environment
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