BAS Support Specialist – MD/DC Metro – $75K to $95K + Profit Sharing – Leading BAS/HVAC/R Distributor

About the Opportunity:

A long-standing leader in HVAC, Refrigeration, and Building Automation distribution is seeking a BAS Support Specialist to join their MD/DC team. This is a unique opportunity for an experienced BAS technician to move into a hybrid technical support and customer-facing role with a respected distributor serving the Mid-Atlantic region. The position involves real-time support, system layout, product selection, and troubleshooting for automation contractors across various platforms.

Position Details:

• Title: BAS Support Specialist
• Location: MD/DC Metro
• Schedule: Monday–Friday, 9:00 AM – 5:00 PM
• Status: Full-Time | Primarily In-Office with Occasional Field Visits

Compensation & Benefits:

• Salary: $75,000 – $95,000 (Based on Experience)
• Bonus: Profit Sharing Program
• Benefits: Medical, Dental, Vision Insurance
• Retirement: 401(k) Plan
• PTO: Paid Vacation & Sick Leave + Paid Holidays

Responsibilities:

• Support BAS contractors via phone, email, and remote access for equipment selection, installation, and troubleshooting
• Assist with presale application guidance and product/system layout recommendations
• Prepare product quotes and assist in processing orders
• Coordinate and manage product deliveries and logistics
• Support post-sale installation, integration, and service needs
• Train contractors on BAS platforms and provide technical guidance
• Act as liaison with manufacturers to resolve support issues

Ideal Candidate:

• 5+ years of experience in Building Automation Systems (BAS)
• Practical knowledge of BAS programming and HVAC systems
• Strong computer and networking skills; solid understanding of IP architecture
• Excellent communication and customer service skills
• Tridium Niagara N4 certification required
• Experience with Honeywell Webs or JCI Facility Explorer preferred

This is a great opportunity to shift from field work into a more stable and rewarding support-focused role, while staying hands-on in the world of building automation.