Operations Manager – Greater NYC Area – Leading Security & Life Safety Solutions Provider – $100K–$150K

About the Opportunity:

An established and respected security and life safety systems provider is seeking an Operations Manager to lead their service department in the Greater New York City area. This is a key leadership role overseeing field operations, project planning, and client engagement for a variety of commercial and residential projects.

Location:

• Greater NYC Area – based in Freeport, NY

Position:

• Operations Manager

Compensation & Benefits:

• Competitive salary: $100,000–$150,000 (DOE)
• Health, dental, vision, and life insurance
• 401(k) with 3% company match
• Company vehicle, laptop, and cellphone provided
• Paid vacation, sick days, and holidays

Responsibilities:

• Oversee scheduling and dispatching of field technicians to ensure efficient and timely service delivery
• Plan and lay out new projects, coordinating timelines, resources, and personnel
• Manage and coordinate routine maintenance inspections, repair work, and execution of new projects
• Collaborate closely with the service coordinator and internal staff to ensure smooth departmental operations
• Serve as the primary point of contact for clients, engineers, manufacturers, and supply houses
• Source and secure necessary materials and equipment for service work and projects
• Generate accurate and competitive service proposals and estimates
• Monitor and manage the day-to-day operations of the service department to ensure productivity and quality standards are met
• Ensure clear communication and alignment across all stakeholders involved in service activities
• Support continuous improvement efforts within the service department, including process efficiency and customer satisfaction

Ideal Candidate:

• 5–10 years of leadership experience within the fire life safety or security industry
• Minimum of five years’ experience in the design and installation of electronic security systems
• Strong understanding of job financial reports and cost containment strategies
• Proven ability to manage teams, projects, and client relationships effectively

Why Join?

This is a rare opportunity to join a trusted company known for delivering innovative and reliable security, access control, and surveillance solutions. You’ll enjoy competitive pay, comprehensive benefits, and a clear path for career growth in a collaborative, client-focused environment.

Apply now and take the next step in your career as an Operations Manager!